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          QFP

          Pas de son

          • Make sure the speaker is charged and connected to your bluetooth device. 
          • Press play to make sure audio is playing.
          • Your volume may be at 0%. Increase the volume to a level that suits your preference.
          • Reset the speaker. You can follow the instructions from “How to Reset”



          Mauvaise qualité sonore

          • Make sure the earbuds are charged and connected to your bluetooth device. 
          • Make sure the earbuds fit securely on your ears.
          • Try different sound output settings on your device or music app.
          • Reset the earbuds. You can follow the instructions from “How to Reset”



          (MAC) Can’t connect to the speaker

          • Disconnect other bluetooth devices before connecting to the S-STORM. The current MacOS Bluetooth Connection is very unstable which causes issues with other connected devices to the MacOS device.
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